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Crisis and Issues Management

All businesses are vulnerable to crises and what the public will remember most is how you respond to them.

From global businesses to a local corner store, Gambel Communications’ crisis communication counsel can’t be matched. When an issue or crisis arises that may negatively impact your image or cause concern, our crisis-certified leadership team can provide you with ethical public relations counsel to proactively address the situation at hand. Confidentiality is key and we can turn on a dime.

Examples of our wide range crisis work includes:

  • Businesses subjected to aggressive media investigation

  • Company downsizing

  • Food product recalls

  • Governmental boards publicly dealing with internal disagreements

  • Hurricane-related damage ramifications for a residential health care facility

  • Leadership changes

  • Local restaurant facing a forced name change

  • Global shipping company following a vessel capsizing

  • Reputation management resulting from disgruntled employee

  • Schools and school districts with issues ranging from negative media attention, millage renewals, criminal charges and more

  • State group introducing controversial program

Crisis Communications Services

Situational assessment

Creating a response plan

Crafting key messages

Managing media inquires

Interview preparation

Creating and distributing press materials

Hosting a press conference

Social media monitoring